PIN Code Settings

You can add a unique PIN code to the AKESO Health Tracker for an additional layer of security.

Based on your settings, AKESO will prompt you to input your PIN before you can access the app or view your saved health data.

The PIN code feature is turned off by default. Turn on this setting at any time by visiting the account info tab in your settings menu.

 

Enabling PIN Code Protection

1. To enable your PIN code, first open your settings menu by tapping the triple bar (≡) icon in the upper-right corner of your screen.

2. Next, tap on the “User Profile” menu.

3. Tap on “Account Info”.

4. Scroll down to find the PIN code box.

5. Tap on “Add PIN Code”.

6. A new screen will appear. You can now enter any 4-digit PIN of your choice.

7. Confirm your PIN by re-entering it.

8. You will know your PIN has been successfully set when you are returned to the account info tab, and your PIN appears obscured.

9. To change how often AKESO requests your unique PIN, look for the new “PIN code settings” menu.

10. Tap the down arrow to the far right to expand the menu.

11. AKESO can prompt you for your PIN each time you launch the app, after 5 minutes of inactivity, or after 10 minutes of inactivity.

12. Tap on your selection and press the illuminated “Save” button at the bottom of your screen to save your changes.

 

Using Your PIN Code

1. If you have added a PIN Code to AKESO, you will be greeted with this screen when you launch the app. You can change how often your pin is required in the account info menu.

2. Enter your unique PIN code to start using the app.

3. If you enter your PIN incorrectly, try entering it again or tap the “Reset PIN CODE” button to reset your PIN.

NOTE: Tapping this button will remove your current PIN code and automatically log out of your AKESO account.

4. After 3 unsuccessful attempts, your PIN will be automatically disabled and your AKESO account will be logged out.

5. Log back in to your account to create a new PIN code.

 

Disabling or Resetting Your PIN Code

1. To disable or reset your PIN Code, first visit your account info menu.

2. Scroll down to find the “Pin Code” and “Pin Code Settings” boxes.

3. Look to the far right of your current PIN to find a red trash can icon.

4. Tap the icon to open the delete menu.

5. Confirm your deletion by tapping delete.

6. To add a new PIN code, follow the directions for enabling your PIN code protection outlined above.

7. Alternatively, you can temporarily disable your PIN under “Pin Code Settings” by selecting “Disabled” from the available options.