Account Info

Once logged into the AKESO Health Tracker, you can edit all your important account details from the account info tab in your settings menu.

1. To add/edit your account info, first open your settings menu by tapping the triple bar (≡) icon in the upper-right corner of your screen.

2. Next, tap on the “User Profile” menu.

3. Tap on “Account Info”

From this menu, you can …

• • View and edit your Akeso username
  • Update your displayed first and last name
  • Change your email address
  • Enable/disable a secure PIN code
  • View your current subscription level
  • Update your password
  • Delete your account

 

Updating Your Password

1. To update your AKESO password, scroll down on the account info menu to find the password boxes.

2. Enter your current account password in the first box. Tap the eye icon to the far right to view/hide your current text.

If you do not know your account password, press the “Forgot Password?” button during login to send a temporary password to your registered email.

3. Next, enter your new password.

Your new password must…

• • Be at least 8 characters long
  • Have at least one number
  • Contain a mixture of upper and lowercase letters

4. Confirm your password and press the colored “Save” button at the bottom of your screen to save your changes.

 

Deleting Your AKESO Account

1. To delete your AKESO account, first visit the  account info menu.

2. Scroll down to find the “Request to delete account” button below the password fields.

3. Tap this button to open https://akesohealth.io/delete-account in your web browser.

4. Type the required information into the text boxes using your system keyboard.

5. When you are finished entering your information, tap the “Submit” button.

6. Keep an eye on your registered email.

A member of our team will be in touch within 48 hours to finalize your account deletion.